I am looking for an instruction manual of my machine?

You may download the manuals from the this website. For technical information you may contact our service department for questions.

Posted by Joost Wijgergangs
On 2 December 2019
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Does Henkovac have a dealer in my country, for a machine, service or parts?

Henkovac has dealers in almost 80 countries. Please check with our sales department for a local dealer for information about the Henkovac machines and for service and parts. E-mail sales@henkovac.com or call +31 (0)73 6 271 201

Posted by Joost Wijgergangs
On 12 November 2019
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I have a machine from 10-20 years ago, are there still parts available?

Our machines last a very long time and we keep many parts in stock so there is a good chance we still can help you out.

Posted by Joost Wijgergangs
On 12 November 2019
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How do I know the vacuum machine needs maintenance – maintenance and service interval counter?

The Henkovac vacuum machines are reliable and durable and don’t need much maintenance. Teflon tape and the seal wire of the seal beam are typical wear and tear parts which can easily and quickly be replaced. The oil of the vacuum pump has to be replaced at certain intervals to guarantee good vacuum and a […]

Posted by Joost Wijgergangs
On 5 June 2015
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Where can I find the model number and serial number?

The model and serial number are important when calling for service. You may find the sticker on the right side of the machine, in some case on the back.

Posted by Joost Wijgergangs
On 5 June 2015
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How do I have to maintain the machine?

Daily cleaning the machine with regular cleaning materials and detergents is necessary for maintaining good hygienic practices. The machines are designed for easy cleaning and some parts like sealing bars or silicon beams an be removed. The Teflon tape on the seal beams will eventually wear off and can easily be replaced by new Teflon […]

Posted by Joost Wijgergangs
On 5 June 2015
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What can I do and when do I need the service from a dealer?

Over time the heating wires may have to be replaced by your dealer. The pump will need an oil change after about 6 months regular use to maintain a good vacuum. The vacuum pump has a special filter that may have to be changed if the machines starts to emit fumes with oil. Eventually the […]

Posted by Joost Wijgergangs
On 5 June 2015
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Where do I find instruction manual of my machine?

You may download the manuals from the tis website. For technical information you may contact our service department for questions or fill in the request form.

Posted by Joost Wijgergangs
On 5 June 2015
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